Privacy Policy
Effective Date: May 01, 2026 | Last Updated: May 25, 2026
This Privacy Policy explains how The Confluent Guam ("we," "us," or "our") collects, uses, and protects the personal information you provide when visiting theconfluentguam.com or subscribing to Guåhan Memory Mail.
By using our website or subscribing, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
– Name and mailing address (for subscription fulfillment and shipping)
– Email address (for order confirmations, shipping updates, and occasional newsletter communications)
– Payment information (processed securely through Squarespace Payments or Stripe — we do not store card numbers)
– Contact form submissions (name, email, and message content)
– Basic usage data via cookies and analytics tools (such as Google Analytics), which may include your IP address, browser type, pages visited, and time on site
2. How We Use Your Information
We use your information to:
– Process and fulfill your subscription orders
– Send shipping confirmations and order updates
– Respond to inquiries submitted through our contact form
– Send occasional emails about new volumes, limited releases, or brand updates (you may unsubscribe at any time)
– Improve our website and understand how visitors interact with it
– Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
We share your information only with trusted service providers necessary to operate our business:
– Squarespace — website hosting, payment processing, and e-commerce platform
– Stripe — payment processing (subject to Stripe's own Privacy Policy)
– Google Analytics — anonymous website usage analytics
– Shipping carriers (USPS, etc.) — to deliver your subscription box
All third-party providers are required to handle your data securely and only for the purposes we specify.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to:
– Remember your preferences
– Analyze site traffic and performance
– Improve user experience
You may disable cookies in your browser settings. Note that some site features may not function correctly without them. We do not use third-party advertising cookies.
5. Your Rights (California Residents — CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
– The right to know what personal information we collect and how it is used
– The right to request deletion of your personal information
– The right to opt out of the sale of your personal information (we do not sell personal data)
– The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at: audrey@theconfluentguam.com
6. International Users
The Confluent Guam is based in Guam, a U.S. territory. If you are accessing our site from outside the United States (including Japan, Korea, Australia, or other countries), please be aware that your information may be transferred to and processed in the United States. By using our site, you consent to this transfer.
We make reasonable efforts to ensure your data is handled in accordance with applicable privacy laws in your region.
7. Data Retention
We retain your personal information for as long as necessary to fulfill your subscription, comply with legal obligations, and resolve disputes. If you unsubscribe or request deletion, we will remove your data from active systems within a reasonable timeframe.
8. Data Security
We take reasonable measures to protect your personal information, including secure HTTPS connections and encrypted payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our site or services after changes constitutes acceptance of the revised policy.
11. Artificial Intelligence Disclosure
The Confluent Guam uses AI tools during the creative development and inspiration phase of our content creation process. This may include brainstorming, drafting, and ideation support.
All final content published on this website and included in Guåhan Memory Mail — including written copy, creative direction, editorial curation, and brand voice — is reviewed, edited, and approved by our human creative team before publication.
AI-assisted content does not replace our authorship. The cultural specificity, creative decisions, and final expression of this brand are human-made.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
The Confluent Guam
theconfluentguam.com
Email: audrey@theconfluentguam.com